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Articles, Case Studies, Episodes, Webinars, and White Papers in...

User & Market Research

Case Study
February 27, 2023

American Booksellers Association

Creating the Next Platform as a Service for Hundreds of Independent Bookstores
Published in:
  • Digital & Content Strategy
  • Drupal Development
  • Drupal Site Building
  • JavaScript
  • Technical Architecture
  • User & Market Research
  • UX & Design
  • Article by Marissa Epstein
    June 22, 2022

    Paper Prototyping for Websites and Digital Products

    Why we advocate for paper prototypes for websites and digital products, and how to get high value from low fidelity.
    Published in:
  • Digital & Content Strategy
  • User & Market Research
  • UX & Design
  • Author Marissa Epstein
    Case Study
    May 25, 2022

    State of Massachusetts

    Increasing Traffic and Visitor Satisfaction for the Division of Apprentice Standards
    Published in:
  • Digital & Content Strategy
  • User & Market Research
  • Case Study
    April 13, 2022

    New Relic

    Designing for Faster, More Effective Communication Between a Cloud-Based Platform and Its Audience
    Published in:
  • Data Migration
  • Digital & Content Strategy
  • Drupal Development
  • User & Market Research
  • UX & Design
  • Case Study
    January 5, 2022

    DocuSign

    Redesigning the Most Business-Critical Page on DocuSign.com
    Published in:
  • UI Design
  • User & Market Research
  • UX & Design
  • Article by Matt Robison
    November 17, 2021

    User Research: Don’t Ignore Your Internal Users

    User research is used to help identify your target audience, but beyond that, it can also help you prioritize your target audience. But what about internal users?
    Published in:
  • Digital & Content Strategy
  • User & Market Research
  • Author Matt Robison
    eBook
    October 15, 2021

    All Carrot, No Stick: Maintaining Consistent Web Standards in a Decentralized Organization

    How to identify and overcome the challenges of decentralized organizations when you have no authority to enforce web solutions, and how to do it in a way that makes everyone happy.
    Published in:
  • Digital & Content Strategy
  • User & Market Research
  • Article by Ana Barcelona Erin Schroeder
    July 14, 2021

    Identifying Your Root Design & Strategy Problems

    Building a great website is more than just good colors and photography. And fixing the design alone doesn’t make for a good website.
    Published in:
  • Digital & Content Strategy
  • User & Market Research
  • UX & Design
  • Article by Erin Schroeder
    June 30, 2021

    How Light Keyword Research Can Fill Some Blanks

    Keyword research has become part of any healthy content strategy.
    Published in:
  • Digital & Content Strategy
  • User & Market Research
  • Author Erin Schroeder
    Case Study
    June 22, 2021

    IBM Investor Relations

    Designing and Building a Future-Proof and On-Brand System for Drupal
    Published in:
  • Digital & Content Strategy
  • Drupal Development
  • Front-end Architecture
  • Front-end Development
  • Technical Architecture
  • Technical Project Management
  • UI Design
  • User & Market Research
  • UX & Design
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