Marissa Epstein

Senior UX Strategist
Providence, RI
headshot of Marissa Epstein, a smiling woman wearing a collared shirt and glasses

Marissa’s Expertise

  • User Experience
  • User Research
  • Project Management
  • Information Architecture
  • Accessibility

Marissa Epstein, CPACC, has been drinking the design Kool-Aid ever since she was a nerdy art kid in sunny south Florida.

Her work has run the gamut, from packaging brands like Wrigley and Kraft (Macaroni & Cheese) to creating thoughtful websites and experiences for lean startups, beefy publishers, and much in between. Marissa brings a passion for responsive design systems and obsessive attention to detail to every project. Before joining the Lullabot team, Marissa wore many hats as an Art Director for an interactive creative agency: ideation, marketing, branding, information architecture, UI/UX design, managing a design team, and project management.

Since joining Lullabot in 2014, Marissa has contributed to user experience, design, and content strategy projects for such clients as Georgia Public Broadcasting, Digital Services Georgia (Georgia.Gov), Harvard Library, Pantheon, and the Grammys. She approaches work from both a strategist and designer perspective, leading teams from facilitating discovery workshops all the way to crafting accessible, reusable systems. She loves to plan and document team projects, from markers to interactive diagrams. Marissa is a seasoned speaker, writer, and certified accessibility professional.

Marissa resides in a Cape Cod home in Providence, RI, with her humongous dog, Elwood. Besides embarking on adventures in her tiny city (probably in the pursuit of good food), Marissa can be found at design & strategy events, concerts, beaches, or reading non-fiction. Unless there is a worldwide pandemic going on, that is.

Drupal Contributions:

Breadcrumb Tweaks, credited on 1 issue

DrupalCon Portland 2022, credited on 1 issue (Speaker) 

Drupal GovCon 2021, credited on 1 issue (Speaker) 

DrupalCon Global 2020, credited on 1 issue (Speaker) 

DrupalCon Los Angeles 2015 Speaker

Drupal Camp Asheville, credited on 1 issue (2020 Speaker) 

Midwest Drupal Camp (MidCamp), credited on 1 issue (2020 Speaker) 

New England Drupal Camp (NedCamp) 2019 Speaker

Projects Worked on at Lullabot:

The Michael J. Fox Foundation

The Recording Academy (Grammys)

NewsBank

Key Accomplishments:

Facilitated discovery and client workshops to guide projects toward the right goals for the Georgia Public Broadcasting project

Mapped user experience and editorial needs to a custom Drupal content model for the Iowa.gov project

Orchestrated user research and usability testing, solo or at scale on the Mass.gov project

Lead product strategy from roadmap to UI documentation on the NewsBank project

Education & Certifications:

Certified Professional in Accessibility Core Competencies (CPACC)

Bachelor of Science (with honors), University of Cincinnati (Major in Graphic Design, Minor in Psychology)

UX and Content Strategy for Drupal (Evolving Web certification) 

Design Forward RI (Advanced certification: Design Strategy)

Did you know?

Marissa has a designer toy collection that has taken over the house. She gave up counting them around 400.