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  1. Article

    January 7, 2025

    AI Chatbots Can't Fix a Bad Website

    … these on websites to help you find information, access help articles, or contact customer service (if you’re lucky). … AI works best when trained on solid data and by someone who understands your voice, tone, and site structure. … together an online pickup or delivery order for a friend whose child just died.  We don’t know who …

  2. Article

    November 13, 2024

    What Belongs On Your Homepage?

    … site via a referral. It can be an escape hatch for users who didn't find what they were looking for or a jumping-off … The homepage lets users quickly scan to know they are in the right place or do a little window shopping. … of the types of content your website contains. Teasers for articles. Upcoming events. Contact information. …

  3. Episode

    November 16, 2023

    AI in Action: Navigating Generative Tech at Lullabot

    AI in Action: Navigating Generative Tech at Lullabot … Andrew Berry is an architect and developer who works at the intersection of business and technology. … McCabe: Could be. Matt Kleve: I keep reading articles or at least about a month or 2 ago, I kept seeing …

  4. Episode

    November 2, 2023

    Drupal GovCon: The Clip Show

    … Kleve as he captures the energy and insights from attendees who have experienced the conference firsthand. We showcase a … Mentioned in this Episode … workshop where I talked about how to write technical articles for publications on sites like opensource.net or …

  5. Episode

    October 5, 2023

    Community-Powered Web Standards: Organized Excellence in Design

    Community-Powered Web Standards: Organized Excellence in Design 264 Explicit … was built by Evolving Web. I don't know if we can about who created a course management tool for us where we have a … mm-hmm. Well you think about over time, all of the like articles and events and all of those. Yeah. All that …

  6. Article

    April 3, 2026

    10 Things CIOs Should Know Before Launching a Website RFP

    … Jenna Frye is a Business Development Executive at Lullabot who loves building relationships and connecting people with … If you don't define the goal, vendors will fill in the gaps—and you'll get responses that are all over the … ongoing updates, security, and performance issues. Who owns governance, content standards, and accessibility …

  7. Case study

    July 17, 2023

    Exceljet

    … materials and sell ad-free course subscriptions for users who want more in-depth, guided learning. We moved Exceljet from Drupal … several thoughtful upgrades and improvements. We can edit articles faster, and because we maintain thousands of pages …

  8. Article

    May 21, 2026

    Why Architecture Over Enforcement Allows Small Teams to Scale Governance

    … Director of Projects with expertise in enterprise-level Drupal projects. … agencies don’t care. They get messy because the people who own the sites are busy wearing multiple hats, and your … standards. She's trying to get information online for those who need it. When it takes five minutes to upload a PDF, but …

  9. Article

    February 19, 2026

    Start Lean, Scale Smart: A Practical Guide to Scoping Design Systems

    … Jones is a Senior UI Designer with a strong background in visual design and creative arts. She helps organizations … they need. Teams create individual solutions that result in inconsistent interfaces, duplicative efforts, and … you focus your efforts where they matter most. Who will use it? Your audience shapes everything …