Search results

1. Page

   May 13, 2023

   Privacy Policy

   … European Economic Area, this disclosure is required by GDPR Articles 13 and 14. GDPR also requires us to inform you that the legal basis for processing this information is, as applicable, your consent, … with communications made using the website contact forms. We use this correspondence data for the purposes of …

2. Article

   January 7, 2025

   AI Chatbots Can't Fix a Bad Website

   … these on websites to help you find information, access help articles, or contact customer service (if you’re lucky). … using multiple language tools, including Natural Language Processing (NLP). NLP is an algorithm that analyzes text and … taxonomy to make content easier to maintain and use across platforms and channels Construct a usable …

3. Webinar

   February 19, 2024

   How to Reduce PDF Overload on Your Website

   … will use the information you provide on this form to be in touch with you and to provide updates and marketing. You … you agree that we may transfer your information to Zoho for processing in accordance with these terms. … PDFs. They force users to download large files, print out forms, and pinch, zoom, and squint on mobile devices. The …

4. Article

   July 8, 2026

   Why State Government Needs Platform Thinking, Not Project Thinking

   … reviews happen independently. Content standards evolve in different directions. Infrastructure grows more complex … many of the same capabilities: Search Forms News and alerts Event calendars … Reusable components for common functionality, such as forms, search, alerts, and event calendars. A shared …

5. Article

   December 10, 2024

   Making Low-friction, Accessible Forms for MyMassGov

   Making Low-friction, Accessible Forms for MyMassGov … appropriate applications based on the user's needs. In practice, this means directing people to a lot of agency sites and online forms. The problem is that most of these forms are not …

6. Article

   August 21, 2015

   Processing forms in React

   Processing forms in React … development workflows and working on the cloud. Publishes articles, books, and code. …

7. Article

   August 20, 2025

   Web Accessibility in Government: Common Misses and Practical Fixes

   Web Accessibility in Government: Common Misses and Practical Fixes … the selected elements are in logical order. Five: forms that frustrate instead of serve From voter registration to tax payments, forms are where constituents get things done—so …

8. Article

   August 28, 2025

   Key Takeaways from Public Sector Leaders: Accessibility, AI, and Beyond

   … This summer, we connected with digital leaders in the public sector to learn about their most pressing … agencies are facing fast-approaching compliance deadlines in April 2026. Many are staring down a backlog of inaccessible PDFs, forms, and pages with poor color contrast. Beyond …

9. Episode

   August 18, 2022

   Yvette Erasmus on Building Healthy Relationships with Nonviolent Communication (NVC)

   … The ethics of NVC Bringing NVC into the workplace (in stealth mode) How accepting the present moment might … work. Usually with the intention of healing something, processing something, supporting someone, in moving through … we're speaking to ourselves and listening to ourselves that forms the foundation of what we're then able to bring to …

10. Article

    April 9, 2025

    What It Means to Shift Left on Accessibility and How to Do It Right

    … assumptions, setting baseline requirements, and getting buy-in from the whole team. By including accessibility in … elements that work with assistive technologies. Forms: Clearly label inputs, show which fields are … and use proper validation. Read more about accessible forms . SVGs: Ensure SVG files follow best …