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  1. Content Management Trends: What Changed in 2025 and What Comes Next

    … The goal shifted from "launching a new site" to building systems that can scale without burning teams out or … a core operational capability. The acceleration of design systems More and more states adopted design … debt. Cost constraints are increasing interest in unified, multi-site ecosystems. In 2026, we expect to see …

  2. Building for Resilience: How to Plan for Web Platform Disruptions

    … Roads and bridges connect people to places; digital systems connect them to information and opportunity. … your systems and teams are prepared to respond. Design for resilience, not just recovery At … large-scale platforms State agencies managing multi-site platforms, such as georgia.gov and. …

  3. What Happens If You Don't Have a Unified Web Platform?

    … with custom designs powered by different content management systems (CMS) running on different hosting providers. … does not necessarily mean: Using Drupal's multisite capabilities to run multiple Drupal websites … of a larger website that need their own layouts and design. For example, a TV network might create a microsite …

  4. Digital Ecosystem Maturity Assessment

    … When systems outgrow structure … ecosystem, looking across strategy, governance, content, design, and technology. We don't just evaluate your … outdated content, or duplication create friction Design systems and user experience How consistent …

  5. Community-Powered Web Standards: Organized Excellence in Design

    Community-Powered Web Standards: Organized Excellence in Design 264 Explicit … well? Joyce Peralta: It's true. Yes. So we have a multi-site Drupal installation. We're on Drupal seven right … mm-hmm. Well you think about over time, all of the like articles and events and all of those. Yeah. All that …

  6. AI Chatbots Can't Fix a Bad Website

    … these on websites to help you find information, access help articles, or contact customer service (if you’re lucky). … doesn’t only make sense of information for people but systems.  That includes AI . Besides all … a bereaved customer. There’s a branch of content design known as trauma-informed design, which focuses on …

  7. Will Your Digital Platform Outlast Your Administration?

    … Just as a state maintains and extends its roads and water systems across administrations, so should it protect the … them as the way the state operates. A shared design system and component library should be … in a governance model that does not fit real needs or a design system that does not support what agencies actually …

  8. Why State Government Needs Platform Thinking, Not Project Thinking

    … website to maintain. It's an ecosystem of disconnected systems that are harder to support, secure, and improve. … become obvious. Navigation changes. Design patterns shift. Search behaves differently. … search, alerts, and event calendars. A shared design system with accessible, tested interface patterns. …

  9. Why Architecture Over Enforcement Allows Small Teams to Scale Governance

    … When something, such as a non-compliant page, an off-brand design, or an inaccessible form slips through, the response … works through four interconnected layers:  A design system that makes non-compliance structurally … as building the architecture .  Iowa built systems before expecting statewide compliance. Georgia built …