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1. Article

   January 7, 2025

   AI Chatbots Can't Fix a Bad Website

   … in the discussion of web strategy. And before we get really into things, let’s use a glossary for … the differences. Glossary of terms There are better,  more comprehensive glossaries , but … AI works best when trained on solid data and by someone who understands your voice, tone, and site structure. …

2. Article

   August 20, 2026

   Will Your Digital Platform Outlast Your Administration?

   … team built, including all the details and workarounds that were never documented after the last modernization project. … should be available . Approved building blocks are defined and accessible to every agency, so governance is … how they are built, what each agency needs to publish, and who they serve. If you skip any of these steps, the …

3. Article

   July 8, 2026

   Why State Government Needs Platform Thinking, Not Project Thinking

   … end up solving the same problems again and again. Features are rebuilt instead of reused. Accessibility reviews happen … How should navigation work? What components do we need? How will accessibility be tested? … solutions and more time improving services for the people who rely on them. That's the promise of platform …

4. Article

   June 10, 2026

   From Lando to DDEV: Replacing Custom Shell Scripts with Drainpipe

   … assumption that was never documented. At Lullabot, we recently migrated a large Drupal project from Lando to  … hooks. The actual logic lives in shell scripts that are sourced from a shared utilities file that parses the … extensions, and less time explaining your setup to people who have never seen it before. Lullabot formalized …

5. Article

   May 21, 2026

   Why Architecture Over Enforcement Allows Small Teams to Scale Governance

   … Across your state's web ecosystem, you're likely dealing with these ongoing … agencies don’t care. They get messy because the people who own the sites are busy wearing multiple hats, and your central digital …

6. Article

   April 28, 2026

   Governance Without Authority: How to Align Agencies Across a Statewide Digital Platform

   … This is because they serve specific constituents who can't afford service disruptions. They also remember … the agency doesn't report to, they ask, "What happens if we don't comply?" The answer is often, "not much." … it was also sustainable. Start with agencies that are ready Every agency in your digital ecosystem …

7. Article

   April 15, 2026

   You Can’t Govern What You Can’t See: Visibility Challenges with State Government Websites

   … Andrew Berry is an architect and developer who works at the intersection of business and technology. … a common scenario for state digital leaders: Constituents are trying to complete basic tasks, maybe renewing a … visibility The challenge was familiar when  we partnered with Digital Services Georgia : nearly 10 …

8. Section

   April 14, 2026

   Digital Ecosystem Maturity Assessment

   … to govern, and harder to sustain. The harder questions are what do you fix first, and how do you make the case for … strategy, governance, content, design, and technology. We don't just evaluate your platforms. We look at how your … you down How your organization operates Who owns what, how decisions are made, and where governance …

9. Article

   April 3, 2026

   10 Things CIOs Should Know Before Launching a Website RFP

   10 Things CIOs Should Know Before Launching a Website RFP … Jenna Frye is a Business Development Executive at Lullabot who loves building relationships and connecting people with … failure) of the platform for years to come. Here are some tips to get it right before you send it out to …

10. Section

    April 3, 2026

    Staff Augmentation

    … expertise to move faster on what's already in motion. We fill that gap. Our individual experts or small, focused … work, such as platform improvements and site launches are backed up because there are only so many hours in the … systems. Content Strategy Content strategists who bring structure, editorial governance, and a clear plan …