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  1. Article

    September 15, 2026

    Organizational Debt and the Hidden Costs of State Digital Leadership Change

    Organizational Debt and the Hidden Costs of State Digital Leadership Change … a difficult user experience and reduced access to the vital services the government promises to deliver. That’s the … to know where your platform currently is. Digital ecosystem maturity assessment How much does the …

  2. Article

    August 20, 2026

    Will Your Digital Platform Outlast Your Administration?

    Will Your Digital Platform Outlast Your Administration? … the digital platform that facilitates crucial constituent services. Build your state digital platform to be … or efficiency. When knowledge about the state's digital ecosystem is built into shared architecture, components, …

  3. Article

    July 8, 2026

    Why State Government Needs Platform Thinking, Not Project Thinking

    … Most state agencies don't set out to create fragmented digital experiences. They're responding to immediate needs, … the cost isn't just another website to maintain. It's an ecosystem of disconnected systems that are harder to … monitoring. Agencies still own their content, services, and priorities. They simply aren't rebuilding the …

  5. Article

    May 21, 2026

    Why Architecture Over Enforcement Allows Small Teams to Scale Governance

    … Across your state's web ecosystem, you're likely dealing with these ongoing … the sites are busy wearing multiple hats, and your central digital team lacks the capacity to oversee everything at scale. Your digital services team sets standards, publishes guidelines, and …

  8. Article

    April 3, 2026

    10 Things CIOs Should Know Before Launching a Website RFP

    … the discovery phase. Understanding your current ecosystem, your users, and your internal workflows takes … or doesn't have the required skills, you should include services such as ongoing support and maintenance, as well as … is an opportunity to reset how your organization delivers digital services. A well-structured RFP doesn't just procure …

  9. White paper

    May 22, 2026

    The Digital Modernization Playbook for State Government

    The Digital Modernization Playbook for State Government … built for the realities of state government. Whether your ecosystem is centralized, federated, or somewhere in … If you’re responsible for improving digital services at scale while balancing agency autonomy, this …

  10. Case study

    April 9, 2026

    State of Iowa

    … (DoM DoIT) previously worked with us to launch the DX (Digital Experience) platform , consolidating over 80 state … sites launched on a shared platform 80+ agency ecosystem extended without fragmenting infrastructure … Anchor to move to the services section …