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  1. Article

    April 3, 2026

    10 Things CIOs Should Know Before Launching a Website RFP

    10 Things CIOs Should Know Before Launching a Website RFP … modernization is a term that often refers to a technology upgrade. The reality is that it's an operational, … and long-term strategic shift. Before you issue an RFP, the decisions you make will shape not only …

  2. Article

    April 30, 2025

    Beyond Free: Choosing the Right Search Solution for Your Website

    … When adding search to your website, you might be tempted to reach for the biggest name in the … API , an open-source module, has given Drupal an upgrade, making it possible to deliver fast, faceted search … and make improvements? Sometimes, improving your content should precede investing in technology. Common …

  3. Article

    February 26, 2025

    Sending an Article's Publish Date to Google Analytics

    … receives lots of search traffic. Some of our top-performing articles are six years old. This is great. It validates our … Google Tag Manager and the data layer First, you must be using  Google Tag Manager . Using tag … . Your scope should be Event , and name your dimension …

  4. Article

    January 7, 2025

    AI Chatbots Can't Fix a Bad Website

    … developers to build conversational interfaces or chatbots. You’ll see these on websites to help you find information, access help articles, or contact customer service (if you’re lucky). … user activity, search terms, answers, and conversations should be monitored by a human who can track its successes …

  5. Article

    August 20, 2026

    Will Your Digital Platform Outlast Your Administration?

    … its roads and water systems across administrations, so should it protect the continuity of the digital platform … state digital platform to be inherited Resilience should be a goal from the very start of any modernization … clear system for reviewing new feature requests lets you decide whether a feature belongs on the shared platform, …

  6. Article

    November 13, 2024

    What Belongs On Your Homepage?

    … was important enough to cram inside. But the homepage should be treated with more reverence than a junk drawer. … were looking for or a jumping-off point to see what else you have to offer. The homepage lets users quickly scan to … of the types of content your website contains. Teasers for articles. Upcoming events. Contact information. …

  7. Article

    July 8, 2026

    Why State Government Needs Platform Thinking, Not Project Thinking

    … usually begins with familiar questions. How should navigation work? What components do we need? … will accessibility be tested? Which content types should we create? How will users authenticate? … Our Digital Ecosystem Maturity Assessment helps you identify opportunities to reduce duplication, strengthen …

  8. Article

    May 21, 2026

    Why Architecture Over Enforcement Allows Small Teams to Scale Governance

    … Across your state's web ecosystem, you're likely dealing with these ongoing challenges: … and quick-fixes, such as uploading PDFs where web pages should be. The result is an inconsistent, often inaccessible … teams reach that limit sooner than expected. You can't hire your way to compliance No central …

  10. Article

    August 7, 2024

    Drupal 11: What’s New and What’s Next

    … the initiative to this important milestone. And if you’d like to learn more about the benefits of SDC and how … Custom access policies require custom code, but that code should be simpler than doing the same thing on earlier … tool will point out deprecated code and make your Drupal upgrade much easier. Make sure your hosting …