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  1. Article

    September 24, 2026

    Build Governance Into Your State Digital Platform So that Agencies Succeed

    Build Governance Into Your State Digital Platform So that Agencies Succeed … help residents recognize official state websites and find what they need, regardless of which agency they're … have typically improved to some extent. The agencies that were already invested have raised their standards, and the …

  2. Article

    September 15, 2026

    Organizational Debt and the Hidden Costs of State Digital Leadership Change

    Organizational Debt and the Hidden Costs of State Digital Leadership Change … Modernization budgets get misspent rediscovering what the last team already knew The reconstruction … the real cost of treating organizational debt as if it were someone else’s problem. Reducing debt before …

  3. Episode

    October 5, 2023

    Community-Powered Web Standards: Organized Excellence in Design

    … Matt Kleve: And Andrew attended Evolve Drupal. Is that what the conference was called? Joyce Peralta: Yes, … mm-hmm. Well you think about over time, all of the like articles and events and all of those. Yeah. All that … Matt Kleve: So a part of that is also get get the heck off of Drupal seven. Right? Joyce Peralta: Yes. …

  4. Article

    August 20, 2026

    Will Your Digital Platform Outlast Your Administration?

    … Brenna Love is a senior technical project manager with over 16 years of experience delivering digital … team built, including all the details and workarounds that were never documented after the last modernization project. … or no one can safely make changes because they do not know what will be affected. For the public, it can mean a form …

  5. Article

    November 13, 2024

    What Belongs On Your Homepage?

    What Belongs On Your Homepage? … of the types of content your website contains. Teasers for articles. Upcoming events. Contact information. … drops 95%." - Google/SOASTA Research, 2017. Check out the front matter of a book. It has the title page, …

  6. Article

    June 10, 2026

    From Lando to DDEV: Replacing Custom Shell Scripts with Drainpipe

    … scripts with  Drainpipe . This article covers what drove that decision, how we approached the migration, … desc: "Run PHP linting and Drupal coding standards checks on custom code" cmds: - … The migration to DDEV itself can surface latent issues that were never triggered in your existing setup. For example, on …

  9. Case study

    April 9, 2026

    State of Iowa

    … through systemized customization Building on what already worked We used the existing DX … them, while consulting closely with a developer to gut-check feasibility. After several iterations, we created a … distinct design directions based on its results. These were created by leveraging the component flexibility already …

  10. Article

    June 22, 2022

    Paper Prototyping for Websites and Digital Products

    … to share another way.  Enter paper prototyping.  What is paper prototyping? In its simplest form, paper … pictured includes a portable whiteboard as a frame to annotate pre-made flashcards. (Be careful combining … recording and note-taking bits.  Read our usability checklist article for an overview on testing. Draft a …