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December 10, 2024

Making Low-friction, Accessible Forms for MyMassGov

… More about Kat … Jen Witkowski Jen Witkowski … as easy to use as possible Focused flow The team researched several different flow types and groupings …
Article

June 10, 2026

From Lando to DDEV: Replacing Custom Shell Scripts with Drainpipe

… activist More about Matthew … new developer spends time reconstructing knowledge that the team has collectively forgotten. This is not unique to … They are reasons to go in with accurate expectations about where the work actually is. The daily workflow …
Article

May 21, 2026

Why Architecture Over Enforcement Allows Small Teams to Scale Governance

… More about Darren … are busy wearing multiple hats, and your central digital team lacks the capacity to oversee everything at scale. … coordinator at the Department of Health isn't thinking about governance or publishing standards. She's trying to …
Article

April 28, 2026

Governance Without Authority: How to Align Agencies Across a Statewide Digital Platform

… More about Darren … So they delay, find workarounds, or send polite updates about "working on it." Tightening policies or creating more … only makes things worse. Georgia's Digital Services team took a different approach when developing GovHub …
Article

April 15, 2026

You Can’t Govern What You Can’t See: Visibility Challenges with State Government Websites

… More about Andrew … why the call center volume is up again. While your team is accountable for the experiences that drive those … someone already knew to monitor. The details worth worrying about are the ones that aren't in the feed. How …
Section

April 3, 2026

Staff Augmentation

… You have a clear roadmap, but your team is stretched. Important work, such as platform … practitioners who help your team make confident decisions about your platform and integrations that affect everything … Unlike platform-level work, staff augmentation is about maximizing the value of what you've already built. …
Article

April 3, 2026

10 Things CIOs Should Know Before Launching a Website RFP

… Jenna Frye Jenna Frye is a … More about Jenna … things like: Whether or not your internal team has the expertise to maintain and grow your platform. …
Article

March 12, 2026

Deploying to Private Servers via WireGuard from GitHub Actions

… More about Ezequiel … tools run on a private server managed by our infrastructure team. These applications are publicly reachable. Apache …
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March 4, 2026

Building a Design System in WordPress Gutenberg: A Drupal Developer's Perspective

… others. More about Javier … in Drupal , you've developed strong instincts about how a design system should work. Components have … work within guardrails intentionally set by the development team. They expect structure. On our WordPress …
Article

February 19, 2026

Start Lean, Scale Smart: A Practical Guide to Scoping Design Systems

… designs. More about Alycia … architecture. The difference between these approaches isn't about ambition; it’s about understanding the product it … depth than internal systems that are only used by a small team. Understanding your users determines not just what you …

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