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  1. Article

    July 31, 2024

    Adopting a Unified Web Platform Requires a New Platform Culture

    … embraces the unified platform and is committed to making it work. What problems arise if you invest in the platform but … digital experience for Georgians.   Harvard Web Publishing , which maintains its web platforms, offers virtual training for university department staff and provides documentation on …

  2. Bio

    May 6, 2026

    Bob McDiarmid

    … projects. His knack for breaking down highly technical work into something teams can actually understand and act on … both his technical expertise and his belief that how work gets done matters just as much as what gets delivered. … into higher education and enterprise roles at Stanford University, Boise State University, and Workday. At …

  3. Section

    April 3, 2026

    Staff Augmentation

    … Services Coordinator and Office Manager, South Dakota State University Quotation mark … a clear roadmap, but your team is stretched. Important work, such as platform improvements and site launches are … We work across a wide range of disciplines, so you get exactly …

  5. Article

    November 8, 2023

    8 Questions to Ask When Choosing Your University's CMS

    8 Questions to Ask When Choosing Your University's CMS … cause unexpected vendor lock-in; even if they do terrible work, you’ll have no other choice. Even if your team plans on doing the work themselves, you still want to ensure the CMS isn’t …

  6. Page

    August 15, 2023

    Drupal: An Overview

    … Johnson & Johnson. Higher education institutions like Harvard, Carnegie Mellon University , Evergreen State College, Princeton, UMass … of Drupal, but that doesn’t mean it is more difficult to work with. Some users of Drupal can get frustrated with …

  7. Section

    April 11, 2023

    Work

    Work … University of Massachusetts Amherst … University of Massachusetts Amherst …

  9. Article

    January 7, 2025

    AI Chatbots Can't Fix a Bad Website

    … experience and frustrated users. How do chatbots work? Chatbots for websites use keyword recognition … and notes that AI’s promises still require human work. It (AI) will prove marginally useful to a … for the actual human on the other side of the screen. Tufts University professional Daniel Dennet has called these …

  10. Page

    November 5, 2024

    What is Content Strategy?

    … primary navigation menu, you're doing some content strategy work. Other examples of content strategy in action: … Talked to a site user about what worked and what didn't work Writing a helpful error message that is … and goals differ. The marketing website for a university might not have a content type for  class …