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  1. Article

    July 31, 2024

    Adopting a Unified Web Platform Requires a New Platform Culture

    … use of features Press releases are published as blog posts, and events are published as press releases. … how to write good content, maintain accessibility, use the design system properly, and more. Digital Services … digital experience for Georgians.   Harvard Web Publishing , which maintains its web …

  2. Article

    January 15, 2026

    Twenty Years of Lullabot

    … from the start, was a company that wrote things down—blog posts, documentation, training curricula, books. The … something beyond Drupal expertise: the ability to build design systems that could scale across dozens of agencies, … just code, but also helped make Drupal beautiful with our design contributions. We've been makers, not takers. That …

  4. Episode

    November 2, 2023

    Drupal GovCon: The Clip Show

    … workshop where I talked about how to write technical articles for publications on sites like opensource.net or … Colorado. I can remember when you and Preston were in high school and presented at Drupal camp, Colorado. Matt … is on that other podcast where you say user experience design. Marissa Epstein:  Yep. I'm really glad …

  5. Case study

    August 30, 2023

    UMass Amherst

    … desire to improve all of its important externally facing school, college, and administrative websites. UMass wanted … or administrative unit. All have guardrails to keep the design consistent and maintain accessibility standards. … that saw their traffic increase by 10%.  In addition, the Graduate School website experienced a 17% growth in overall …

  6. Article

    September 1, 2023

    Designing Authoring Experiences That Editors Don't Hate

    … organization. You do this with a process similar to a web design process. Research Prototyping … really need a way to highlight passages of text? Or, their school colors are green and gold, and they need to represent … Some choices are easy, like between an event or a blog post . But some are not so obvious. For example, what …

  7. Episode

    April 25, 2022

    Small Team Skills: Putting in the Work on a Drupal 7 Upgrade

    … The 7 Phases of My Drupal Website Migration -- Medium Blog Post … For those of you who are interested, I do have a few other articles out there on paragraph migrations. If it does help … Yeah. So before I was a web developer, I taught high school for eight years in both Western, Mass and in the …

  8. Article

    January 7, 2025

    AI Chatbots Can't Fix a Bad Website

    … these on websites to help you find information, access help articles, or contact customer service (if you’re lucky). … experience, not cutting corners.  Plenty of articles have been published recently about the … a bereaved customer. There’s a branch of content design known as trauma-informed design, which focuses on …

  9. Bio

    August 28, 2024

    Mikohl Minkler

    … real estate, and non-profit organizations. After going to school for design, he kept drifting further and further into code and … for United Way and the Cooper Institute, facilitating school applications for grants and resource access to …

  10. Article

    August 21, 2024

    Keeping Your Content Types Clear and Organized

    … We can't cover the entire process of content design and discovery. We've covered  user research … it's tempting to stick another date field on the  Blog  content type so editors can use it as an event … filled out? What happens when an editor wants to publish a blog without an event but fills in the extra date field?  …