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1. Article

   January 7, 2025

   AI Chatbots Can't Fix a Bad Website

   … these on websites to help you find information, access help articles, or contact customer service (if you’re lucky). … a customer service need 25% would reach out to the company via email or social media Nearly half of … According to many experts, chatbots work great for fast, always-on customer service. If I want to …

2. Article

   January 15, 2026

   Twenty Years of Lullabot

   … could have guessed that I would someday be the CEO of this company. But I knew, even then, that I wanted to work at … is good thinking, and Lullabot, from the start, was a company that wrote things down—blog posts, documentation, … be preparing the curriculum the day before. Drupal changed fast. Our recommendations needed to evolve continually. But …

3. Episode

   November 16, 2023

   AI in Action: Navigating Generative Tech at Lullabot

   … assembles a crack team of Lullabot experts from various company departments to share their hands-on experiences and … McCabe: Could be. Matt Kleve: I keep reading articles or at least about a month or 2 ago, I kept seeing … if those days are waning now like it's getting better fast and when you think about how much it's improved, 3.5 to …

4. Article

   November 13, 2024

   What Belongs On Your Homepage?

   … better than the random whims of a stakeholder who wants the company values page front and center on the homepage. You … of the types of content your website contains. Teasers for articles. Upcoming events. Contact information. … Research has shown that 46% of visitors won't trust a company if its mission statement is unclear . A …

5. Episode

   September 30, 2022

   Healthy Minds @Lullabot

   … development workflows and working on the cloud. Publishes articles, books, and code. … a lot of options that we wanted everyone to explore at the company. Yeah. Matt Kleve: So I guess what's kind of … So, you know, we don't always get that moving along as fast as we would have hoped. So being able to find this tool …

6. Episode

   February 15, 2024

   Navigating the Waters of Drupal Development with Tugboat

   … preview. And then we could share that with our stakeholder. Fast forward you know, 12 years, we've we've iterated a … what you want? Kind of things. And just getting that that fast feedback that's super handy. James Sansbury: … all trying to push code, as James was saying, and the the company I worked for before this, we had a much smaller …

7. Episode

   April 25, 2022

   Small Team Skills: Putting in the Work on a Drupal 7 Upgrade

   … meanwhile I was talking with our content authors around the company, asking them what would they like to see different … looking at a tutorial sometimes is because things evolve so fast. Things such as a plugin that a Drupal script might use … For those of you who are interested, I do have a few other articles out there on paragraph migrations. If it does help …

8. Episode

   November 2, 2023

   Drupal GovCon: The Clip Show

   … workshop where I talked about how to write technical articles for publications on sites like opensource.net or … Herchel:  Yeah, yeah, I work for Agileana, which is a company that does large federal websites. And right now …

9. Announcement

   June 30, 2025

   Lullabot Named Tech Company of the Year at the 2025 Netty Awards

   Lullabot Named Tech Company of the Year at the 2025 Netty Awards … to announce that Lullabot has been recognized as Tech Company of the Year at the 2025 Netty Awards, one of the … "We’re incredibly honored to be named Tech Company of the Year,” said Seth Brown, CEO of Lullabot. …

10. Case study

    June 2, 2026

    VINCI Highways

    … concessionaire and mobility services provider. As the company accelerated its growth across international … over 3,750 km of highways across 13 countries. The company is rapidly expanding, and needs a dedicated digital …